Ambassador Reporting for Duty


Since I’m supposed to be helping the Customers find their way around T5 today, I forewent (is that a word) the usual shuttle and opted for the full Air Train experience instead.

As I’m walking up, my iPod is playing the Eagles’ “No More Cloudy Days” and it’s perfect actually. Even though I’ve worked at JFK for 4 years, I feel like it’s my first day all over again. That kind of new-hire nervous energy is just what I need to recharge me.

So, look for me in the JUST ASK shirt until 7 p.m. tonight. I’ll be the guy looking as awe-struck as our Customers.