“Hi, my name is Rob Maruster and I’m the Chief Operating Officer of JetBlue and I’m coming to you from our System Operations Control Center here in Forest Hills, New York. As many of you now know, JetBlue had six flights divert to Hartford, Connecticut over the weekend, due to various runway congestion and other operational issues at Newark and JFK airports and we did not deplane those aircraft in our target time allotted. At no point in this weekend was safety ever compromised in any of our decision-making, whether it was our customers or our crewmembers and in fact, safety was their number one concern. But let’s face it – at JetBlue you count on us for a lot more, and we promise a lot more, and we know we let some of you down over the course of this weekend and for that we are truly sorry. Going forward we plan to fully participate with the Department of Transportation in cooperating with their investigation into the events over the weekend and we’re also going to conduct an internal evaluation so that we can learn from this event – because at the end of the day you deserve better and we expect better from our crewmembers and our operation. We can only earn your loyalty and trust one flight at a time and we ask you to give us a second chance. Thank you.”
For a growing number of chefs, food scientists and environmentally conscious consumers, edible insects are the future. In addition to being a sustainable source of protein, in many cultures, including Mexico, insects are an important part of the culinary heritage. Here are a few of the most commonly served insect dishes and tips on where to find them in Mexico City.
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JetBlue customers come from different backgrounds and life experiences. A diverse workforce helps us to better understand and respond to their needs. By prioritizing equality and the mission to make all crewmembers feel valued, we’ve pushed ourselves to rethink how to best provide support to all crewmembers.