“Hi, my name is Rob Maruster and I’m the Chief Operating Officer of JetBlue and I’m coming to you from our System Operations Control Center here in Forest Hills, New York. As many of you now know, JetBlue had six flights divert to Hartford, Connecticut over the weekend, due to various runway congestion and other operational issues at Newark and JFK airports and we did not deplane those aircraft in our target time allotted. At no point in this weekend was safety ever compromised in any of our decision-making, whether it was our customers or our crewmembers and in fact, safety was their number one concern. But let’s face it – at JetBlue you count on us for a lot more, and we promise a lot more, and we know we let some of you down over the course of this weekend and for that we are truly sorry. Going forward we plan to fully participate with the Department of Transportation in cooperating with their investigation into the events over the weekend and we’re also going to conduct an internal evaluation so that we can learn from this event – because at the end of the day you deserve better and we expect better from our crewmembers and our operation. We can only earn your loyalty and trust one flight at a time and we ask you to give us a second chance. Thank you.”
It’s no secret that travel and photography go together like New York and pizza. So when photography’s a passion, and you have a job that lets you travel freely, you feel like you’ve hit the jackpot. Crewmember and avid photographer Eric Bennett reveals the secrets of taking extraordinary landscape photos.
Exclusive beaches with warm water and white sand are the hallmark of Montego Bay’s robust resort scene. There are plenty of unique things to eat, see and do on the Caribbean waterfront, where you can experience beach life like a local.
Overwhelmed by the never-ending number of restaurants and things to do in the city? Let us help you experience our hometown. This week, a few of our favorite locals are sharing a few of their favorite local spots for getting outdoors – and for getting out to eat.