May 14, 2013

Deepening Our Codeshare Partnership with Emirates

We’re pleased to announce today a deepening of our partnership with Emirates. We’ve applied for government approval to place our “B6″ code on flights operated by Emirates, the airline of Dubai, known as a bilateral codeshare agreement.

Under the expanded agreement, JetBlue will place our “B6” airline code on all flights currently operated by Emirates between the U.S. and Dubai International Airport, as well as between New York’s John F. Kennedy International Airport (JFK) and Milan, Italy.

The agreement doesn’t change the customer experience. In fact, through the existing agreement, customers enjoy (and will continue to enjoy) the convenience of a single combined ticket for Emirates and JetBlue-operated flights, plus other benefits including one-stop check-in and baggage transfer.

Members of Skywards, the Emirates reward program, can earn miles on JetBlue-operated flights and also redeem miles for flights to any of JetBlue’s 77 destinations and counting throughout the Americas. Similarly, members of JetBlue’s TrueBlue loyalty program can earn points for Emirates-operated flights worldwide.

The agreement deepens a three-year partnership between JetBlue and Emirates. Emirates started placing its code on select JetBlue-operated flights in April 2012, expanding an interline agreement that dates back to 2010.

Learn more about our partnership history with Emirates
Full press release

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June 29, 2012

Announcing A New Loyalty Partnership With Emirates!

We’re pleased to announce a new partnership with Emirates, one of the world’s largest international airlines, with the launch of a joint frequent flyer partnership. Starting July 1, 2012, members of our customer loyalty program TrueBlue will be able to earn TrueBlue points across Emirates’ network of more than 120 destinations worldwide, while Emirates’ Skywards members will be able to earn Skywards Miles on our network throughout the Americas. The partner airlines plan to introduce a redemption agreement in February 2013.

In addition, both airlines are offering a special promotion for customers to earn double TrueBlue points or Skywards Miles. To sign up for the promotion, members can visit either jetblue.com or skywards.com to register for travel from July 1 through Sept. 30, 2012.

We already operate a codeshare agreement with Emirates that connects our networks via New York’s John F. Kennedy (JFK) International Airport.

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April 18, 2012

Announcing A Codeshare with Emirates

We’re pleased to announce a codeshare and Emirates, the Dubai-based international carrier, to connect our networks via New York’s John F. Kennedy (JFK) International Airport.

We’ve been interline partners with Emirates since 2010, enabling customers to enjoy the convenience of a single combined ticket for Emirates and JetBlue-operated flights, plus other benefits including one-stop check-in and baggage transfer.

Tickets featuring an Emirates flight number will soon be available for sale for JetBlue-operated connections between New York/JFK and the following U.S. destinations:

  • Boston (BOS)
  • Burlington, Vermont (BTV)
  • Buffalo, New York (BUF)
  • Charlotte, North Carolina (CLT)
  • Chicago/O’Hare (ORD)
  • Fort Lauderdale, Florida (FLL)
  • Jacksonville, Florida (JAX)
  • Orlando, Florida (MCO)
  • Portland, Maine (PWM)
  • Raleigh/Durham, North Carolina (RDU)
  • Tampa, Florida (TPA)
  • Washington/Dulles (IAD)

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November 15, 2010

JetBlue and Emirates Partner to Offer New Global Connections

Image courtesy of pete_the_painter on Flickr

We’re excited today to announce a new interline agreement with Emirates, the Dubai-based international carrier, offering travelers seamless connections to cities across the globe via New York’s John F. Kennedy (JFK) International Airport. Over the next few days, Customers will be able to purchase joint Emirates-JetBlue itineraries via the GDS, online travel agencies, and by calling Emirates reservations. Fares will soon be available at www.emirates.com.

Emirates is one the world’s largest international carriers, flying to 108 cities around the world with a fleet of wide-bodied aircraft equipped with industry-leading comforts in the air. JetBlue is the leading airline at JFK Airport, where it offers premium low-fare service to dozens of cities throughout the Americas and carries more travelers than any other airline. Under today’s agreement, travelers will be able to book a single combined ticket for JetBlue and Emirates-operated flights and enjoy one-stop check-in and baggage transfer between the airlines.

From JFK, Emirates offers two daily nonstop flights to its global hub at Dubai International Airport – including service aboard its flagship A380 and its ultra long range 777-300ER – both of which offer travelers fine dining, personalized service and multi award-winning entertainment options.

In addition to the appeal of its home of Dubai, the commercial and tourism hub of the United Arab Emirates (U.A.E.) and the Gulf region, Emirates will offer JetBlue customers from cities such as Boston, Chicago, Orlando, and Washington new access to an impressive array of onward destinations. Via Emirates’ exclusive home at Dubai’s state-of-the-art Terminal 3, customers can connect to cities as diverse as Auckland, Bangkok, Hong Kong, Kuala Lumpur, Nairobi, Singapore and Sydney plus ten cities in India, points throughout the Middle East, and a host of exotic island getaways including the Maldives, Mauritius, and the Seychelles.

JetBlue will offer transfer customers from the U.A.E. and Emirates’ network of global destinations a premium experience that includes all-leather seating, unlimited free snacks and drinks, plus the most legroom in economy class (based on average fleet-wide seat pitch) and the most free live entertainment of any U.S. airline. We operate one of America’s youngest airline fleets, with 157 Airbus and EMBRAER aircraft. At JFK Airport, we operate from our acclaimed new 26-gate Terminal 5, while Emirates operates from the adjacent Terminal 4, allowing for fast and easy connections between flights.

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March 10, 2014

From Beantown to Motown

Today, we launched Detroit as our 85 BlueCity and our 51 nonstop destination from Boston. We are entering the market with three daily E190 flights between BOS and Detroit Metropolitan Wayne County Airport (DTW).

We’re really excited to give the business communities within the two cities a new comfortable (and affordable!) option for travel. And with one of the largest Arab American communities in our country the greater Detroit area we know our code-share with Emirates will be of great interest to many as Emirates also began their nonstop  BOS - Dubai (DXB) flights today.

Here are some photos from our inaugural flight today:

IRVQSADIL3

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October 15, 2013

We’re Going to Detroit, Michigan!

Today we’re excited to announce Detroit as BlueCity #85 and our 51st nonstop destination from Boston, where we’re the largest carrier. We’ll begin Detroit service on March 10, 2014, when we’ll enter the market with three daily E190 flights between BOS and Detroit Metropolitan Wayne County Airport (DTW).

Right now, the average cost for a roundtrip BOS-DTW flight is $526, which we see as an opportunity. A recent study from the Massachusetts Institute of Technology shows that over the last five years our entrance into a new market has influenced airfares more than any other domestic carrier.

We’re happy to play ball in this great Midwestern city by pitching customers wallet-friendly fares –- by the way, if you’ve been following the American League Championship Series, then you know the Detroit Tigers are tied with the Boston Red Sox in the seven-game series. Let’s see what happens in game three!

This is an important route for not only our Boston business travelers, but also for international customers who can connect in Boston through our interline partners. In fact, our Detroit service will begin the same day Emirates launches brand new nonstop Dubai-Boston flights. The greater Detroit area is home to one of the largest Arab-American communities in the country, so our Emirates partnership is particularly relevant for this route and valuable to Detroit customers.

Dave Barger talks Detroit

It’s only taken our President and CEO Dave, who hails from Detroit, Michigan, 13 years to get home on JetBlue. Today’s announcement hits particularly close to home for Dave – literally. Here, Dave talks hot dogs, history, and to-do’s in Detroit:

BlueTales: Justin Verlander recently pitched a brilliant game to catapult the Detroit Tigers into the American League Championship Series against the Red Sox. We sponsor the Red Sox, but you’re a Tigers fan. Pray tell –- who are you rooting for in the postseason?

Dave Barger: #I’mnotansweringthis. But seriously, it’s an exciting series and they’re both great teams – may the best one win.

BT: If someone only had 24 hours in the city, which sites would you tell them to visit?

DB: To start, be sure to catch a sporting event. Whether it’s the Tigers, Pistons, Red Wings, or the Lions, there are a host of options. The Henry Ford Museum, which is actually in Dearborn, Michigan just outside of Detroit is home to countless pieces of American history. Then, swing through Windsor, Ontario – the only place where Canada is geographically south of the U.S. I’d also recommend the Detroit Institute of Arts, which is known for having an incredibly diverse collection of art, and the Motown Museum. Lastly, visit Ann Arbor – it’s such a great college town.

Credit: Historic Vehicle Association

BT: Let’s talk grub. What’s a Detroit staple?

DB: Coney Dogs. They’re beef hot dogs topped with all-meat beanless chili, white onion, and yellow mustard. There are different variations of them depending on the vendor, but they’re not to be missed if you’re in Michigan. You can even get them at the airport.

BT: Detroit people are known for being _______.

DB: After filing for bankruptcy this summer – the largest bankruptcy of a municipality in the U.S. – the people have been challenged in so many ways as rebuilding takes place. But they’re resilient and always have been. During World War II, Detroit was one of FDR’s “Arsenal of Democracy” cities, which were major industrial cities tasked with manufacturing military supplies to support the Allied powers. Detroit’s automobile industry played a big role in this. Musical powerhouses like Aretha Franklin, Kid Rock, and Bob Seger all have connections to Detroit and represent the city’s tenacity during tough times.

BT: Tell us about something that happened to you that could only happen in Detroit.

DB: Again, it’s about resilience for me. I was nine-years-old when the Detroit Riots of 1967 took place. I remember seeing tanks on the streets with the National Guard, which was such a formative moment for me. Then, just a year later, the Tigers won the World Series in 1968 and mass euphoria spread through the city. It’s amazing how quickly the people of Detroit can bounce back.

Flight Schedule

Depart

Arrive

BOS-DTW

7:30 a.m.

9:49 a.m.

4:00 p.m.

6:17 p.m.

7:35 p.m.

9:52 p.m.

DTW-BOS

6:30 a.m.

8:16 a.m.

10:30 a.m.

12:16 p.m.

6:55 p.m.

8:43 p.m.

Let Dave know you’re excited too!

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July 11, 2013

A Day In The Life: Airline Partnerships

Welcome to A Day in the Life, where we take you behind the scenes at JetBlue to learn more about the important jobs that work in concert together to run a major airline. This time, we visit with Jacob, Tracy and Driss, together they make up our Airline Partnership Team!

“Having airline partners gives our customers the freedom to travel the world beyond our network of cities, and still have JetBlue be a part of the journey,” states, Tracy Bink, Director Airline Partnerships.

Unlike other airlines, JetBlue is not in a global airline alliance. Instead, in typical JetBlue fashion, we carefully choose airline partnerships that make a great cultural and strategic fit with JetBlue. We take partnerships seriously, and are picky as to who we partner with. JetBlue currently has 24 partnerships including: Aer Lingus, Air China, American Airlines, Asiana Airlines, Cape Air, Cathy Pacific El Al Israel Airlines, Emirates, Etihad Airways, Hawaiian Airlines, Icelandair, Japan Airlines, Jet Airways, Korean Air, Lan Airlines. LOT Polish Airlines, Lufthansa, QATAR Airways, Royal Air Maroc, Singapore Airlines, South African Airways, TAM Airlines, Turkish Airlines, & Virgin Atlantic. (find details for each at jetblue.com/partners)

At our Long Island City support center, our Airline Partnerships department consists of a three person Team: Driss Belmadani, Tracy Bink, and Jacob Kriegler. Together, they deliver these incredible partnerships for all our customers and crewmembers to enjoy. They couldn’t do it alone though; they work closely with a top notch team of 24/7 crewmembers located in our Salt Lake City support center. Those crewmembers on the Interline and Distribution Support desk specialize in these complex multi-airline reservations and are the go-to team when problems arise. Our Airports crewmembers are also trained to help customers who make connections in our BlueCities. There are also many other departments back in Long Island City that are key players in executing the many areas of these special airline relationships, including IT, Revenue Accounting, Legal, Airport Programs, Network Planning, Revenue Management, TrueBlue, Marketing, and Promotions.

At JetBlue we partner in a couple different ways. The first is called Interlining, which allows for seamless connecting travel from one carrier to the next including through check-in and baggage transfers, and all on a single reservation and ticket. Instead of booking two separate reservations with two airlines, these agreements give customers a one-stop-shop to make the process easier. Code Sharing is the second way we partner with other airlines. Code Sharing is a marketing arrangement in which one airline places its designator code on a flight operated by another airline and markets that flight as its own. This means you may find yourself able to book a JetBlue flight from Syracuse to Dublin, where one of our partner airlines will actually be operating the New York to Dublin fight.  Whether  a destination isn’t a strategic fit for JetBlue or because our aircraft don’t have the range to fly long haul extended over water routes, both Interlining and Code Sharing agreements give our JetBlue customers more options to travel the world. Of our 24 airline partners, we have one way codeshare agreements with 7 of them where the partner airline puts their airline code on our JetBlue operated flight. We will launch our first two way codeshare with Emirates later this year and you will see JetBlue marketed flights from cities like New York, San Francisco, and Houston to Dubai, pending FAA, DOT and foreign government operating approval. Stay tuned for a second two way codeshare partner to be announced very soon!

One other unexpected way we partner other airlines is by supporting their operations on the ground. At JFK T5 where we run the terminal, we share our world class terminal with our friends at Hawaiian Airlines and Aer Lingus. Having roomies at T5 allows for even more seamless of a connection with those airlines because you don’t even have to leave the terminal! You’ll also see specially trained JetBlue crewmembers working our partner airline’s flights at the ticket counters, gates, and even outside, guiding the planes in and out and loading and unloading bags.

In a given day, our Partnerships team may be meeting with potential new partners face-to-face, negotiating business terms, working on testing and technical implementation, or looking at ways to make our existing relationships more valuable. Being smart about how we partner goes beyond the flights, including things like reciprocal loyalty agreements (TrueBlue points, etc.) or partnering in the communities we both serve. Not to mention all the work travel! The team has a unique and challenging, but also very fun job, and proudly promotes JetBlue on the global stage each and every day.

Are you interested in taking advantage of one of our partnerships and visiting a country that you have always dreamed about flying to, all while enjoying the same satisfaction as if you were flying JetBlue? Visit our website and book your tickets today! http://www.jetblue.com/airline-partners/

Check out the previous editions of A Day In The Life and stay tuned for the next edition!

Related:

Deepening  Our Codeshare Partnership with emirates

Welcoming Aer Lingus into JFK’s Terminal 5!

Now Partnering With Air China!

New Partnership Agreements With Hawaiian Airlines

Announcing A Codeshare With Japan Airlines (JAL)

New Partner: LOT Polish Airlines!

Now Partnering With Korean Air!

Our Newest Partner: Japan Airlines!

Announcing A New Partner: Singapore Airlines!

Announcing Our New Interline Partner: Jet Airways

Announcing A New Partner on Flights to Brazil and Beyond: TAM!

Our next partner: Qatar Airways!

New partner announcement: Icelandair!

JetBlue and Virgin Atlantic Team Up on Transatlantic Travel

EL AL tickets on sale!

American Airlines interline begins! Plus, frequent flyer agreement announced!

Connecting Customers to more destinations worldwide

American Airlines Agreement FAQs

Three-year anniversary with Cape Air

Guten tag! Lufthansa partnership begins

New Codeshare Agreement with Qatar Airways

T5 transformed as Lufthansa codeshare begins

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January 5, 2012

Unpacked: Business Partners

Welcome back to our fourth edition of Unpacked, where we demystify hot topics in the airline industry. This time around we’re going to peel back the layers of our workforce to explain how we work with business partners to keep our airline flying.

In addition to our 14,000 crewmembers that work on our reservations lines (most of whom work from home!), in-flight, at our airports and at our headquarters, we rely on business partners for a number of different services to ensure that our day-to-day operations run smoothly and that we provide the best possible customer experience.

All of the people you meet at New York’s JFK airport, our home base of operations, who greet you as you enter the building, check you in, collect your boarding pass at the gate, transport your checked bag (first bag always flies free!) to and from the plane, and maintain our aircraft (our airport, ground and technical operations crewmembers, respectively) are employed directly by JetBlue. At JFK, we work with business partners for our concessions (AKA, all of the great shops and restaurants you can take advantage of before or after your flight), fueling and deicing our aircraft, curbside baggage check-in, and a security company to help with everything from managing the ebb and flow of customer traffic to escorting celebrities (when we have our Live From T5 Concert Series). Of course, we also work closely with the TSA for security checkpoint staffing, the airports that we operate out of, and the local Port Authorities.

Our airport operations crewmembers in San José, Costa Rica

At other stations, particularly smaller ones like Bogotá, Colombia or San José, Costa Rica, where we have a limited number of daily flights, we also work with business partners to handle much of the customer experience, including staffing the ticketing counters, baggage handling. With these and all partners, we always make sure that anyone we’re joining forces with are a cultural fit for JetBlue and that we all share the same ethos; providing the best and safest experience, whether product or service, for our customers.

Airline interline agreements are another piece of the partnership puzzle. We’ve partnered with a growing list of some pretty fabulous airlines including Aer Lingus, American Airlines, Cape Air, El Al, Emirates, Icelandair, Jet Airways, LAN,  Lufthansa, Qatar, Singapore Airlines, South African Airways, TAM, and Virgin Atlantic. These strategic alliances allow our customers to seamlessly connect from points across the JetBlue network to cities in every corner of the globe. We don’t fly to Tokyo, but a number of our partner airlines do, and entering into interline agreements allows us to help our customers get from point A to point Beirut.

A big part of success is not just in knowing what you do well, but in being able to identify what others do better. That’s why we’ve partnered with companies like American Express, Verizon, DIRECTV®,SiriusXM Radio®, ViaSat, and plenty of others to strengthen our infrastructure and to bring customers the very best in product and service offerings. We’re just not going to make a better cookie than Linden; that’s why we do the flying and leave the baking to them (same goes for all of our other tasty onboard snack options)!

Check out our earlier editions of Unpacked to learn all about Lightning Strikes, Diversions, and Turbulence, and stay tuned for the first Thursday of next month when we serve the next up!

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May 18, 2011

Pam Ann touches down in NYC in just two weeks!

Friend-of-JetBlue and air hostess extraordinaire Pam Ann is landing in New York in early June with a string of shows at Joe’s Pub sure to set audiences afire. 

Get your tickets today!

The outrageously funny Australian talent — who last year served as head purser of our JetPride flight — will be taking off nightly from June 2-4 with a raucuous new production. She’s fresh off a European tour (sponsored in part by our friends at Lufthansa), and full of fresh material all the airlines have served up this spring (we won’t name names; she will.).

Pam Ann

With Pam Ann, no airline comes out unscathed. Some of her favorite fodder includes “JetBlue Global Alliance” carriers like Emirates, Lufthansa, and Virgin Atlantic (OK, so we’re not in a real alliance, but the name sounds very impressive, doesn’t it?).

As for our little airline, Pam Ann explains, “When I am not flying my own airline, PAM ANN AIRLINES, I choose to fly my favorite JFK-based airline JETBLUE — we are FAMILY! When something goes wrong on Pam Ann Airlines (like when I lose my mind, or my PopCorners), JetBlue always comes to my rescue with their over-qualified crew (some of whom, by the way, flew for TWA). I know I am in good hands on JetBlue. When you board, the crew greet you with a smile and say ‘Welcome aboard,’ and THEY MEAN IT! I am still learning that! LOVE you JETBLUE!”

Tickets for her New York City layover can be had at www.joespub.com!

And while you’re at it, head to the Apple’s App Store to download Pam Ann’s travel guide app to New York City, which is chock full of tips and tricks for navigating our hometown.

Related: JetPride flight a smashing success

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March 4, 2011

Weekly Airline News Roundup – Up, Up and Away!

The airline industry saw a good deal of action this week, from ongoing tension in the Middle East (and the not unrelated soaring oil prices), to consolidation announcements and new digs. The Bahamas is preparing for its new U.S. departures terminal while our partners over at Lufthansa showed off its new A380 service out of JFK and also showed off its first class First Class terminal in Frankfurt. Dubai, meanwhile edged past Frankfurt to become the fourth largest airport in terms of passenger volume. Emirates also trumped pre-merged United this week to become the world’s third largest carrier based on capacity.

American Airlines was fined by the FAA this week for charging fees, while rising oil prices and measles are getting plenty of people down. Continental will stop plans to start service to Cairo, a jury in London convicted a British Airways employee in a bomb plot, and a Logan airport worker got caught trying to pose as an air marshal.

A bill proposed in New Hampshire  may find pat-downs illegal, Mexico suspends its sale of Mexicana Airlines this week, and a glitch in Southwest’s system caused hundreds of delays. IATA released some pretty grim news about anticipated airline profits in the face of fuel costs, and FBI is cracking down on pranksters aiming laser pointers at pilots in flight.

The Department of Homeland Security meanwhile is planning to test a portable DNA screener this summer, and the FAA approved iPads for pilots use of electronic charts in the cockpit.

Southwest CEO Gary Kelly said this week that the airline’s planned merger with AirTran is “imperative” to the future success of the company, while WestJet and American this week signed a code-share agreement. Middle East Airlines joined the SkyTeam Alliance this week, the newly joined United Continental started rebranding efforts this week, and Brazil approved TAM’s merger with LAN this week.

This week at JetBlue, we mixed up our channel lineup, honored Women’s History Month, and ran a TrueBlue 30% off sale,

As always, safe travel and have a great weekend. Thanks for reading!

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