For the next 90 days, I’ll travel to all 87 cities that JetBlue flies to (BlueCities). Why? JetBlue is celebrating, a well-deserved, 10th consecutive J.D. Power Award for customer satisfaction. My job (if I can even call it a job as I’m having the best time of my life) is to travel with the J.D. Power #10 trophy to all BlueCities, and celebrate this accomplishment with my fellow Crewmembers.
Today is day 18, and I’ve visited 18 BlueCities. When I arrive, Crewmembers are excited to see the J.D. Power Award, hold it, and take pictures. As a JetBlue Crewmember myself, I find the best part of this job is to get to know my peers, and celebrate one of our greatest accomplishments together. When we start talking, immediately they ask: How did you land the best job in the world? I naturally tell them the story, and now I’ll reveal to you how it all happened. It was very American Idol… just kidding!
A day in October of this year an email was sent out notifying all Airports Crewmembers of a 90 day special assignment. The job description included 100% travel. That sounded right up my alley since I just turned 31, and I enjoy traveling more than anything else in the world. It was the opportunity of a lifetime. I sent my cover letter and resume. Surprisingly, I received a call the following week, and after several phone interviews something special happened. On Halloween, I was dressed as Darth Vader giving away candy to the neighborhood kids. Suddenly, I received an email that read the next step was an interview in person. I was ecstatic! I started jumping up and down in excitement, and giving an outrageous amount of candy to the trick-or-treaters (it was the good candy too!).
The big day came when I had to prove I could really do this. Oh the nervousness! I could feel the sweat go down my back. I wore my lucky gray suit, and I tried not to trip on my heels going up the steps. I managed to get into the conference room without needing one of those “air sickness bags.” I worked up my courage and gave it all I had. After 40 minutes, I left the building unceremoniously.
A few days later, I received a call on my cell phone from an unknown number, I almost left it go to voicemail. Little did I know that was the call that changed my life. When they told me I got the job, I could not stop smiling. I looked as if I had slept with a clothes hangar in my mouth the night before. I had 3 weeks to pack my bags, give specific instructions to my neighbor on how to water my cactus, and I was out the door.
I would not have the best job in the world if it wasn’t for the award winning customer service our JetBlue Crewmembers provide every day. I have seen firsthand how dedicated they are to serve our customers, and genuinely help them get to where they need to be. I’m honored to carry this 10th J.D. Power Award because it’s the symbol of how our Crewmembers’ daily hard work pays off.