The Evolution Continues

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This afternoon we invited some guests to our home in Long Island City, New York to hear more about our continued evolution of our core product, and our new take on the premium experience: an amazing lie-flat seat, and stellar in-flight service we’re calling Mint! With the fitting backdrop of our hometown New York, we

Best core experience

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If you’ve flown with us before you know we already own the “most legroom in coach,” now we’re about to confirm another title: “the most comfortable seat in coach.” Why the focus on space and comfort?  The answer lies within Don Uselmann, our Manager of Customer Experience.  At 6’5” tall, and as someone who spends

Evolving the JetBlue Customer Experience

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For the past several months, we have been sharing a number of exciting enhancements we’re making to the JetBlue customer experience: Fly-Fi, fresh food, new seats, and more. The upcoming debut of our new Airbus A321 aircraft gives us an opportunity to up our game once again with even more great enhancements. Since we announced that