Flight 191

Archives

Update: 8:50 p.m. ET Flight 191 landed in Las Vegas at 4:13pm local where customers deplaned at their original destination after the diversion to Amarillo, Texas. We’re aware of a number of stories of what transpired today. We’re working to verify what details we can and will only report what we know is accurate. While

Do One Thing That's Green (and enter to win a trip)!

Archives

We’re teaming up with the New York Restoration Project and its MillionTreesNYC initiative for our fifth annual One Thing That’s Green tree planting event. Volunteers are invited to celebrate Earth Day weekend and “Color NYC Green” by participating on Saturday, April 21st in our new home, Long Island City, Queens (LIC) from 9:00 a.m. to

Forbes: JetBlue is Customer Service Done Right

Archives

Forbes recently ran an article that pitted our customer service against another airline’s, noting the difference in attitude between each carrier’s crewmembers. With our seventh consecutive J.D. Power Award for Excellence in Customer Service, it’s no secret that we’re doing a great job in delivering something special onboard, and the compliment letters we receive from

Burbank Crewmembers School Some Kids

Archives

Burbank High School recently held its annual High School Fair, and our local crewmembers were on hand to represent JetBlue. The team reports that the students asked a lot of questions regarding the type of jobs offered at JetBlue, and in the aviation industry. Interestingly, the kids were surprised by how many jobs at our