Update on Flight 191

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On behalf of the Crew of Flight 191, we would like to express our appreciation for the public’s kind words and well wishes for the crew.  We understand and appreciate everyone’s desire to hear directly from the crew regarding their experience, but they have decided to decline all media opportunities at this time in order

Resources For Our Customers and Crewmembers

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Following Tuesday’s incident, we’ve been asked about what resources we have for our customers and crewmembers in times of need. Caring is one of our five core values, and JetBlue’s 14,000 crewmembers work each day to embody this value. As a company, we have a number of programs in place to offer our support for

Flight 191 Update

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There are lots of questions and comments about the incident onboard Flight 191 yesterday (the details of which are now a matter of FBI investigation) and what protocol we have in place for such scenarios. Here are the top 10 questions we’re getting and the facts as we know them: 1. You’re saying it’s a