Joe Eng and Rick Zeni on cutover expectations

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Showcased in the below video, Executive VP Chief Information Officer, Joe Eng, and VP CSS Business Change Management, Rick Zeni, talk about what we can expect during the cutover to our new reservations system this Friday. Joe gives a timeline of what to expect from January 28th – January 30th and Rick talks about the

Bringing the humanity back to air travel

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In a recent post from Andy Sernovitz’s, “Damn! I Wish I’d Thought of That!” blog, which highlights, “unusually useful ideas for smart marketers,” we are handpicked as a featured example of a company that is doing things right. “In one of the most troubled industries digging its way out of a global recession,” remarks Andy,

Credit rating boosted

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We’re pleased to announce that yesterday Moody’s Investors Service raised its debt rating on us by one point, as a result of our success in staying profitable during these tough economic times. Also cited was our, “significantly improved liquidity,” Business Week reported. Also, don’t forget to listen to the webcast of our fourth quarter and

Haiti Relief Team- Suhadee's story

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Suhadee Henriquez was part of the second team to arrive. She is a trained Social Worker and speaks Spanish and her family is from the D.R.. “It hit close to home, she said, “and I felt that my experience as a Social Worker could be useful.” She helped to assist Customers and Crewmembers in every